oke7 Privacy Policy – How We Protect Your Personal Data

1 Introduction

This Privacy Policy applies to all users of the oke7 platform — including the website at oke7.vu and the oke7 mobile app. It explains how oke7 ("we," "us," "the Platform") collects, processes, stores, and protects the personal data of registered players based in the Philippines.

oke7 is committed to handling personal data responsibly and in a manner consistent with applicable data privacy standards. This policy should be read alongside the Terms & Conditions and Responsible Gaming guidelines, which form part of your overall agreement with the platform.

2 Data We Collect

oke7 collects personal data through different points of interaction with the platform. The categories of data collected include:

We do not collect data about your credit cards, cryptocurrency wallets, or any payment method not supported on the platform. We also do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or political opinions.

3 How We Use Your Data

Personal data collected by oke7 is used for the following purposes:

• Account management – creating and maintaining your player account, processing your registration, and enabling login via OTP verification.
• Identity verification (KYC) – confirming your identity and age to meet responsible gaming requirements and prevent underage access. Players under 21 are not permitted on the platform.
• Transaction processing – handling PHP deposits and withdrawals via GCash, Maya, and Philippine bank transfers, and crediting winnings to your balance.
• Platform security – detecting and preventing fraud, multiple account creation, abuse of promotions, and unauthorized access to accounts.
• Responsible gaming – monitoring activity to identify signs of problem gambling and applying relevant account tools when appropriate, including self-exclusion or deposit limits.
• Customer support – responding to your queries, investigating disputes, and resolving technical issues with your account or transactions.
• Platform improvement – analyzing usage patterns in aggregate to improve the sports betting, casino, fish games, and Game Lobby experience for players.
• Promotions and communications – notifying you of active offers relevant to your account, where you have not opted out of such communications.

4 When We Share Data

oke7 does not sell or share your personal data for third-party marketing. Data may be shared only in the following limited circumstances:

• Service providers – trusted third-party technology and infrastructure partners who process data on our behalf under strict data processing agreements. This includes payment processors facilitating PHP transactions.
• Identity verification partners – third-party KYC service providers used to verify the authenticity of government-issued Philippine IDs submitted during account verification.
• Legal and regulatory requirements – if oke7 is required by applicable law or a valid legal process to disclose certain data, we will comply with that obligation and, where legally permitted, notify you.
• Fraud prevention and safety – data may be shared with fraud prevention bodies or relevant authorities if there is a reasonable basis to suspect illegal activity, money laundering, or serious abuse of the platform.

In all cases, data sharing is limited to what is strictly necessary for the stated purpose. Partners who receive data are contractually prohibited from using it for their own purposes beyond the scope of the service they provide.

5 Data Retention

oke7 retains personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. General retention guidelines:

• Active account data is retained for the duration of your account's existence on the platform.
• Transaction records and KYC documents are retained for a minimum period as required by applicable financial record-keeping standards.
• Communication records (support logs, emails) are retained for a period sufficient to address any disputes or complaints that may arise.
• Following account closure, certain data may be retained for the legally required minimum retention period before being securely deleted.

Technical data and anonymized analytics data may be retained in aggregate form beyond standard retention periods, as this data no longer identifies individuals.

6 Security Measures

oke7 applies a range of technical and organizational security measures to protect personal data from unauthorized access, loss, or misuse:

• SSL encryption – all data transmitted between your device and oke7 is protected by Secure Socket Layer (SSL) encryption.
• OTP login verification – account access is protected by one-time password (OTP) verification sent to your registered Philippine mobile number.
• Access controls – internal access to personal data is restricted to authorized personnel who need it to perform their role on the platform.
• Secure data storage – stored data is held on secured infrastructure with access logging and regular security reviews.

While oke7 applies strong security practices, no online platform can guarantee absolute security. You also have a responsibility to keep your own login credentials and OTPs private. Never share your password with anyone, including oke7 support staff, who will never ask for it.

7 Your Rights

As a registered player on oke7, you have rights over your personal data. These include:

To exercise any of these rights, contact oke7 support through the platform. We will respond to valid requests within a reasonable timeframe. Some requests may be subject to identity verification before we can process them.

8 Cookies & Tracking

oke7 uses cookies and similar technologies to operate the platform, maintain your session, remember your preferences, and understand how players use the site. Types of cookies used include:

• Essential cookies – required for the platform to function. These cannot be disabled as they are necessary for login sessions and security.
• Functional cookies – remember your language preference, last visited section, and account settings to improve your experience.
• Analytics cookies – collect anonymized data about how the platform is used in aggregate, helping oke7 identify areas for improvement.

oke7 does not use third-party advertising cookies or allow external advertisers to track your behavior on the platform. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect the platform's functionality.

9 Minors & Age Policy

oke7 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step in the KYC process — all new accounts are required to submit valid proof of age before any withdrawal can be processed.

If oke7 discovers that an account was registered by a person under the age of 21, the account will be immediately closed, all balances forfeited, and the associated personal data removed from active systems in accordance with this policy. If you believe a minor has registered on the platform, please contact our support team immediately.

10 Changes to This Policy

oke7 may update this Privacy Policy from time to time to reflect changes in the platform's data practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page will always reflect when the most recent version took effect.

For material changes — those that meaningfully affect how your data is used — oke7 will notify registered players through their account dashboard or the registered contact details on file. Continued use of the platform after the effective date of a change constitutes acceptance of the updated policy.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the oke7 support team. Our team is available 24/7 and serves players from Manila, Quezon City, Cebu, Davao, and across the Philippines.

Privacy and data inquiries: [email protected]

We aim to acknowledge and respond to all data-related inquiries within a reasonable timeframe. For complex requests, such as full data subject access requests, please allow additional processing time.